Returns & Exchanges
At Stitch Spring, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Our goal is to ensure your wardrobe fits your style perfectly with a seamless and transparent return process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unwashed and unworn items with original tags attached into the original shipping mailer or a secure box of your choice.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing